Customer Testimonials
Dshon was great, he helped me find a car right for me, was on top of everything & made it happen quick and easy
I just had the most incredible experience at the dealership! I made an appointment yesterday, and guess what? I was in and out in just under three hours! I arrived at 11:00 am and was on my way before 2:00 pm. The test drive, servicing, and signing were all done seamlessly. A huge shoutout to Alex for making it all so smooth and enjoyable! I couldn't be happier with the entire process. Thank you all for your amazing help!
Purchased a Chrysler Pacifica Hybrid Limited and was pleasantly surprised by the professionalism of the sales team, D’shon handled the smooth transaction from start to finish with the help of Dave, the sales manager. Would definitely be my first choice next time I need another Chrysler Jeep Dodge or Ram vehicle.
Dshon provided great customer service from beginning to end, and even came into work on his day off so I can take the car for a test drive. Things couldn't have gone smoothly with the assistance of Andrew as well. Overall a great team effort and great experience. Highly recommend!
DShon was very professional and patient It was amazing experience and smooth transaction. He was awesome every step of the way. I would recommend Star Jeep to anyone that is looking for a good car
Amazing service provided by Rishiv! Made the process easy for me and was very patient with me. Would 100% recommend this dealership to anyone in the market for a vehicle!!!
I recently bought a 2022 BMW 228i from Star Chrysler Dodge Jeep Ram, and the experience was fantastic. The staff was incredibly helpful and knowledgeable, making the entire process seamless. The BMW 228i is a perfect blend of luxury, performance, and technology, and driving it has been a joy. I’m beyond happy with my purchase and highly recommend this dealership for their excellent service and wide selection. – AP
I bought my used RAV4 here and Mr. Milton is the salesperson. He is friedly, efficient and professional. I would recommend this dealer!
D'Shon was my sales consultant. I've been driving a Jeep Compass since 2013, and it's still running well, but I felt it wouldn't do any harm to look at the newer models. I was very picky while looking because I didn't need to buy a car, and I knew what I wanted. D'Shon took his time and showed me several different cars. He got me a price that I was comfortable with. He doesn't do a hard sale. He's not pushy and makes you feel relaxed. And believe me, I've had my ...
I had the honor and privilege of meeting D'shon. He has worked hard in finding me a vehicle and has earned my trust. D'shon has been nothing less than incredible with his down to earth personality and I highly support and recommend anyone to seek him out in their car buying journeys.
Recently purchased a grand cherokee from D’shon. Not only was D’Shon a pleasure to deal with the entire staff made my business feel like a priority. Honest and efficient they even helped me lower my car insurance! Please go see these guys if you want to be treated fairly and honestly!
My wife and I just purchased a Jeep compass during the holidays and we had awesome experience. D’shon was very patient and helpful. He guided us through the process. He and his manager helped us navigate the features in the new vehicle. Great team here will recommend.
I want say thank you to sales man Mr D’shon from Star Jeep is excellent customer service and my trade-in went well. I’m so happy with my new ram pick up truck 1500 2024 making sure job wa done properly i really appreciate it
I had a great experience at Star Chrysler jeep dealer. I called about a used jeep the posted for sale contact them and D’shom was very professional and took care of everything. Thank you guys and the manager also.
Bought a 2020 Lexus with trade in my Hyundai Tucson . D, Shon deal with me. It was amazing experience and smooth transaction. Awesome guys and great hospitality. I highly recommend Star Chrysler jeep Dodge Ram dealership. D, Shon was excellent and helpful always.
Dealership is good and very welcoming, I would like to especially say that Mr. D'shon of the sales department has excellent customer service in knowledge, patience and politeness.I do recommend him to any one looking to buy or lease.
I purchased a car a few months ago Dealt with Deshawn This young man was very knowledgeable and professional His personal touch made me feel like family
Just want to big up Star Dodge as a dealership. I’ve bought 3 cars from this location and always a great experience.i bought a good used car in December and My Sales Rep D’shon was very Professional and knowledgeable in the process. Even assisted with obtaining My Auto Insurance. I Recommend Star Chrysler on jamaica Ave in Hollis queens, and ask for Sales Assiciate D’shon for assistance. 🫡🫡👍🏾👍🏾
Sales Advisor Jennie Sumrah-Deonath is your go to person at this dealership. She is very professional, knowledgable and polite. I will recommend my friends from the Jeep Club to stop by this location and request her services. She is an expertise in this field.
The best dealership in Queens. I had Milton as my sales consultant and he did everything he could to help me get my dream car. The entire staff at the dealership is helpful and welcoming. Definitely come here for your next car purchase!
Had the pleasure of working with Milton and he helped me get a Wrangler 2 door. Milton was very professional and i couldnt be happier! Thanks
I would like to send a special “Shout Out” to Ryan Walters for his attentiveness and patience in helping my wife Maribel on the purchase of a Jeep Cherokee. He’s an excellent salesman, we asked to test drive a Jeep and he didn’t hesitate. The sale went smoothly with total honesty. We wish you well “Ryan” thank you.
RB was very professional.
Great experience getting my Wrangler Sahara at this dealership, very fast and easy process. Milton was super helpful with the lease process.
(Translated by Google) I had the opportunity to work with Milton and he was a star. He was very patient with me and explained everything calmly. When you come please ask for Milton. Thank you and now I have the car of my dreams. (Original) Tuve la oportunidad de trabajar con Milton y fue un estrella. El tuvo mucha paciencia conmigo y mi explicó todo con calma. Cuando vengan porfavor pregunten por Milton. Gracias y ahora tengo el carro de mi sueños.
Ryan Walter's & Leon Rai at the sales dept were stellar. 10 stars for Star Chrysler. Ryan was tye best. Ask for him. Tell em Jason sent ya
Had the please of working with RB. Made the process very simple for me. Would highly recommend this location!!
Came back for my 2nd vehicle with Star and after working with Milton if needed I will come back again and tell my family. Milton was great and had a lot of patience as I was choosing my vehicle. Thanks again Milton!
Thanks Milton for everything I’m back mobile now 🥳🥳
I was in and out with no time wasted. Very helpful. Didn’t feel pressured or being “up sold”. Ryan helped me and I got VIP service. He was very calm and patient. He even gave 2 cups of coffee 😂. I would absolutely recommend them!!! 🙏
Very good experience. Ryan Walter (sales) was very helpful, I was very pleased with his service. Highly recommend him if you’re looking to buy a car from Star CJDR.
The process of purchasing a car can very exhausting and stressful, yet Ryan made my experience easy and less stressful. He had patience with me, answered all of my questions and even dug into specifics of the car to make me feel more at ease. I never felt pressured to make the purchase, and when I thought hope was lost, he and his team got me into a better car than I thought I would’ve been driving off the lot with. I would highly recommend Ryan to anyone purchasing a car. He is patient, and entertaining…haven’t seen ...
Stopped by on a Sunday afternoon to take a look at a car. Told the salesperson I was purchasing it elsewhere but he still went out of his way to get the vehicle for me to see and spend the time to talk to me about it....I think its pretty fair to say these guys are worth all the good reviews. The sales rep was Ryan Walters. Seems like a genuinely good dude - I wish him all the best.
Worked with Milton and had one the best experience purchasing a 2024 jeep Wrangler. Communication and customer service 10/10 He made the entire process super easy and convenient. The dealership itself treated me like a person and not a number! Highly recommended!!!
Great buying experience provides from Andrew Lee and the team over at Star Auto in Queens Village!!!
I had the pleasure of working with car salesman Milton who was very nice and patient with me as well as Leon (sales manager), super friendly. Great car dealership!
Anytime I go here for service I’ve had nothing but great customer service from Kevin. He ALWAYS makes my service visits tolerable!! THANKQ KEVIN!!
Calm, extremely efficient; great customer service. Friendly and understanding. Completes customers goals in timely matter.
Kevin Chanona has always been an exemplary service advisor. With every service appt, he always explains what is going on with my car in full and never makes me feel rushed. Additionally, he also makes every attempt to fit me in as soon as he can when any issue arises with my vehicle. He is also very prompt at returning phone calls!
Want to say lots of Thankyou to Mr. Milton Jerez. Excellent customer services, friendly, approachable, and also had fun while purchasing my new car. Traded in my old car, no issues; we took our time and a lot of communications where made. I’ve been eyeing the car since the beginning of Early March to Early April; with the assistance of Mr. Milton I was able to make the decision on May. Extremely happy and satisfied with the work ethics of Mr. Milton and staffs.
I must give a special thank you to Jennie for being patient with me and for making sure my vehicle was Service properly being on point showing concern and making sure that job was done properly. I thank you so much. Keep up the good work. 2/26/2025 I would like to thank Brandon Diaz For his kindness and understanding and also for the safety of me and my vehicle, I thank you from the bottom of my heart Keep up the excellent work, he’s very knowledgeable on what was needed to be done and thanks for this amazing service!!!!
Excellent service to rectify the problem Brandon Diaz was the service advisor who had been following up and gave me an update of the issue
Star C J D R provided the services which I asked for fast. I appreciate it.
I went for a oil change and they found that I needed my filter change which was a nice thing so far I like taking my car there everyone is pleasant
I came in for an oil change and service and I was out in no time. Quick fast service.
The staff was very friendly and helpful and they explained to me everything that was done with my vehicle
Came in for an inspection which was scheduled. No issues occurred. I was in and out.
This is the best dealership - have been going there for over 15 years. Zack is the best!
Thank you to all, very nice to talk to and helpful throughout everything! Amazing service and the friendliest people!
Nothing more to say besides they are always helpful and solved any problem I had with my vehicle especially Brandon and Kevin
Andrew is amazing! Very knowledgeable and always does his best to get the job done! Thanks Andrew!
very respectful and helped out in every way he could just a nice guy not a pushy salesmen
Excellent customer service, The employees are thorough and thoughtful. I’m always satisfied with the service I receive.
Andrew is amazing! This is the 4th car he has helped me lease and I have nothing but wonderful things to say about him. He made the process so easy and smooth!
If I could rate each person that I’ve interacted with during THIS experience Brandon Diaz and the Service manager Ted would be getting 5 stars…. Unfortunately, as a whole I have my reservations but the service dept has been improving since Ted has been there so far. Thank you gentlemen for doing all you can.
Zac and Andrew are the best and they treat people with kindness and respect. I will ship with them again and recommend them to other people.
My experience with the dealership was very very good " the car I have is very dependable" was a great trade" I would recommend this dealership to anyone 👍
Great services as always….Thanks guys appreciate your help all the time…I appreciate you all
For a fantastic car-buying experience, choose Star Chrysler Jeep Dodge Ram. Friendly, knowledgeable staff like Milton Jerez make it great!
Very professional and understanding of customer needs ….they will help you in very way thanks
Devin was awesome. Very informative and helpful. The experience was wonderful and everyone was so nice!
The dealership and staff provided great customer service from A to Z. I would highly recommend anyone to visit for their next purchase. The staff was friendly, professional, and made the process easy and accommodating. The team clearly demonstrates the gold standard of professionalism in the business.
Jenny was great and honestly, she is the only reason I keep coming to this dealership to service my car instead of taking somewhere else.
No hassle, aided to my demands with ease, Friendly staff, did not rush or force me into anything
I am happy with the service so far. I visited the dealership few times and I was treated right
Devin was excellent. There was minimal negotiating and he was able to give me an excellent deal via text message. He was extremely accommodating and the entire process was the easiest I have ever had while buying a car. A cliff Small was also great and very helpful.
Excellent customer service! I have my oil changes, car inspections and truck maintenance here. professional and friendly staff.
Thank you to all of the staff members especially big shot out to Devin to help me out! It was a smooth process, very nice to talk to and helpful throughout everything! Would recommend to all to check this dealership out! Amazing service and the friendliest people!
This dealership is efficient , the waiting area is quiet, clean and spacious. It has always been a pleasure having my car serviced there.
Thank you so much for your expertise and your professionalism. They solve my problem. and your thorough diagnostics
Your staff was very courteous and professional, although I waited for 7 min to get the appointment
The paperwork process was fast, my questions were answered and my request on what type of vehicle I wanted wasn't immediately available but was delivered as promised.
Shout out Devin for making this deal happen! Came all the way from Philly to get this nice toy , Devin was very informative and upfront about the whole process. Even was able to get a deal with my own bank 🏦 10/10
Staff was very helpful and accommodating. Pleasure to work with. I recommend Star Chrylser to anyone.
Nice people in this place especially to Mr.Brandon Diaz who assisted me,and didnt wait too long to wait to finished my oil changed
Thank you so much Devin. Came in random because I saw this beautiful car. Devin was very informative and great to work with. Tax ID and got a great deal and rato. 10/10 Had no plans to buy but they very good
I’ve been coming here since I bought my first charger in 2014 and the service has been and still is exceptional. Dropati Sumrah was fantastic my bug in the ear would be and I’m sure I’m alone would be to bring back the coffee and dounts.
Very pleased.Warmed atmosphere.
Good day Devin was a very good sales personally he answered every question and met my every needs I would recommend them to anyone else excellent sales version thanks
Whenever i have an issue with the Jeep Kevin has the problem solved Ill be back when its necessary
Thank you so much for taking care of my car. You guys was taking care of my car since 2015. I have no problem. Thank you For making my Truck Like a new truck thank you so much
"BRANDON DIAZ' is supposedly the President/CEO of Jeep/Chrysler/Dodge Dealership in Jamaica,Queens NY"-"He's a Pro"!!!
The dealership is clean, well organized and every one seemed friendly and knowledgeable. I will bring my car back there.
I appreciate Kevin for looking out and always helping I’ll be bacc for sure !!!
They are always courteous, mindful, and helpful at STAR. The pleasant atmosphere brings me back.
Very courteous, attentive to my needs and helpful all around I came in for an oil change and an inspection. Although the machine for the inspection was not working, Brandon assured me that he would contact me as soon as it was up and running and he was true to his word. I was able to get my inspection completed the next day
estoy contento y muy complacido con el servicio todo esta muy bien realizaron un gran trabajo
Jenny was efficient with her service, went to get some maintenance done for my dodge charger SRT 2022. 🙂 everything was done on point and on time.
The service department was great. My service advisor Brandon Diaz was excellent with informing me of the progress of the maintanace on my car and also with the cost of it.
ALWAYS A GREAT EXPERIENCE AT STAR CHRYSLER…..KEVIN C. IS THE BEST…..POLITE…PATIENT & KNOWLEDGEABLE….
The people were friendly. I had already had the car picked out from CarGurus so picking the car up was fast. Andrew my sales person was helpful with getting my trade-in get the best value. Although not close to my home I will get my car serviced for regular maintenance as the previous owner had regular service there.
Great experience working with Devin on the purchase of a new Charger. He was incredibly responsive, worked out a fair deal and was flexible in navigating an experience that is not customary -- working with someone he never met face-to-face and getting the car delivered out of state. Car arrived yesterday as promised. Highly recommend Devin.
“I was so pleased with the service I received from this business. They went above and beyond to help me find for my jeep grand cherokee a headlight bulb replacement .” Thank you Brandon Diaz.