Customer Testimonials
They are very professional and helpful.
when I walked in .I was greet by Damin he was pleasant respect and not pushe and ask me what I what and he show me what was available and I did a test drive. and I liked the way the vehicle drove and I leased 2021 grand cheoroke .great service and I wasn't there to long about 3 hours. thanks for great service.
Very nice and efficient operation. Everything went very smoothly. I thought their estimate for additional work was inaccurate.
Staff is very friendly and helpful, good customer service, mechanics very qualified, would definitely recommend Star to my family and friends
thank you guys you all made my day made my appointment Wednesday morning got it for Thursday 745 drop my vichel off my promise was 1pm_2pm you guys are awesome 2pm my voice message was your vichel is ready i would recommend Star Chrysler dodge jeep of queens village New York 11429 good guys nice environment
I had such a good experience. Keon was my servicing guy and he was phenomenal. I had to leave my car there for a couple of days and he made sure to keep me up to date.
This dealership pride themselves in their customer service like my advisor Andee who had a lot of patience with me.
I would recommend Star dodge providing that they only deal with Damien Riddick. no other sale person seem to be all that exciting about your self being. I give Damien 2 thumbs up.
Purchased my car from Ray Torres. Fantastic sales man. Just went in for a service on the same vehicle after 10k miles and they where amazing!
It was a great experience working with Milton getting my car . It was a professional and have great service.
Milton helped me with the purchase of my first car. He was very patient in helping me get a car that fit me. Thanks!
Happy New Year, this dealership is reliable, dependable they speak with clarity and explainable so I could understand and inform me if other work needed to be done.
Since I bought the car from this dealership it’s been a easy and great experience. All my needs for the most part are met and Keon my usual service provider ALWAYS has my best interest in mind and helps me with understanding the different task at hand. Definitely one of a kind at the work place that’s straight forward and gets things rolling.
I’m glad I choose the best dealer. The service is prompt and efficient. The service of my lease Jeep is excellent .
Always did do it Gray service especially the people in the desk all the time I wait for my car and it told me how long is gonna take to do the service and they don’t take a one minute more
I was able to make a service appt for my vehicle conveniently online (made my appt on Sunday afternoon and had an early Monday morning appt). The other Dodge service centers couldn't get me in for 1-3 weeks from initial phone call.
They were good at making the repair to my car and being professional. Im glad I didn't have to wait so long.
Damian was very Patient, Informative. The staff are kind. They make you feel comfortable. They will be honest and work with you.
I dealt with Dameon and Mike the manager. Great experience!! I was in and out in an hour and a half. They were fantastic and very professional. Real guys selling real cars
The customer rep was very professional and caring at explaining what was done on my vehicle
Salesman was very knowledgeable and courteous helpful with all my needs and concerns price very competitive
Zach and Milton were a pleasure to deal with and made the process as easy as possible.
I had an emergency when I visited them at 7:30am to which they immediately accommodated me. Bonus!! I was out by 9:20am with my car. They are equally understanding and efficient. Definitely making them my personal go to for everything concerning my car.
Met with Milton and he was patient and understood my needs. Left with the exact car I wanted and his service was great. Make sure to come and meet with Milton.
Great friendly service and a good atmosphere would definitely recommend family and friends to use this service
For once, a dealership listened to customer about the issue on hand. and investigated correctly. I've brought my jeep to 3 dealerships with issues in the past and they say 3rd time is the charm. Recommend giving this dealership a shot and be patient. Those who do not deal in the realm of maintenance don't understand that issues come about when doing certain tasks. The only down side is I wish I was supplied a temporary loaner vehicle. that is literally my only complaint.
I have never had to wait an unreasonable amount of time for my vehicle to be serviced! Staff is courteous and friendly.
I was treated very well. Staff were very pleasant. The waiting time was just like ten minutes .
Excellent service excellent host pleased with everyone that I came in contact with would recommend highly
My neighbor swears by this place. Leased 3 Jeeps from here. So I took my Jeep Compass in. I showed up on the spur of the moment on Black Friday when they were short staff. I was seen for a new key fob, inspection and safety recall. The wait was reasonable- under 3 hours. Prices were comparable. Service, parts, and sales staff were attentive and friendly.
Everyone was very patient. Even the workers who weren’t apart of my sale & I appreciated that.
I didn’t have an appointment and the manager was so nice when I came in, helped me right away. The wait was the same as pre pandemic
I get my Jeep Cherokee oil changed also I get it repaired there at Star Chrysler Dealership, I am happy of both services 😁👍
My Dealers was dion and paul curtis friendly their attend to my needs of getting my Jeep Resolved
Great and fast service , they do however need to stock up on loaners . Once your vehicle is kept over 48 hours a loaner should be issued .
Everybody there was nice ,polite and went out there to make me happy and I notice everybody there enjoy being around each other wonderful atmosphere, keep up the good work
Great staff! They took care of me and I would definitely recommend they to a friend
They gave me verbal and visual problems with solutions and suggestions to keep my vehicle running smoothly
Service is grate there I can invited customers there and fiends there my next truck
U can depend on the services they give us the staff is very kind n easy to talk to they alway make me feel comfortable
Jonathan was very helpful. He made our customer experience one of the best. He showed us our dream car
The employee was very professional and they make my deal very easy for me and I was happy about everything theyI did and I was more happy about getting my car the same day
Great service! Excellent customer support. The workers are extremely knowledgeable and good at what they do!
fast oil change service and good repairs.
East online scheduler, fast service, clean waiting area and knowledgeable service writer. I went in for a pile change and was satisfied with the entire experience.
Courteus and professional. Could have been told in advance that part had to be ordered.
First time using this location. Service performed quickly and at a reasonable cost. Very satisfied.
Clean, friendly customer service and thorough. All employees were very helpful and accommodating. Wait time was not bad.
I have leased 5 Wranglers in the Past 15 years. Hands down the best and easiest Dealer I have ever dealt with
It was a wonderful experience working with the dealership. They got me the cat I wanted. I highly recommend them.
I called in and made an appointment and arrive there about 9 o’clock in the morning. I left there something to 12 pm. They install my spark plugs and check my brakes and the car works beautiful.
Customer service desk is very courteous and professional and as promised 2 hours wait time
Excellent and quick service. Making the appointment was also quick and easy. First time at the dealer and would recommend
Everyone was very professional and courteous. Shoutout to Milton for getting me in and out with a brand new car in one day
Good service good cars and passed is a very honest person thank you for your business
The Experience was a smooth transition experience better than the first time I came to star jeep dealership just tell me was smooth no problems during his service
This dealership was quick and efficient. The staff is very friendly as well. Highly recommend!
Efficient courteous listens good accommodating fast clear detailed expert advice patient transparent loyal integrity trustworthy
Dealer salesman exceptionally pleasant, professional and accommodating. The total team goes above and beyond for customer ssatisfaction.
Pleasant and efficient. Managed expectations and met them. I always got a return call and potential charges were explained up front
Star Jeep offered much better diagnostic capability than Pep Boys. That's not saying too much but it's my experience The cost of service was premium prices for premium service.
Best services ever. Especially, the GM paul was truly amazing and helpful. The staff are friendly and didn’t have to wait long.
Tequan is dedicated, hardworking & tries to make every customer happy with their purchase! He went above & beyond to complete our sale & find us the car we wanted!
Very fast service. Dropped the car off 8am for a diagnostic on my radio and was ready within the hour
Nice but they need coffee & a working TV. Some tea & cookies or donuts would be nice.
Their customer service is quite excellent, and the efficiency with which they diagnosed and my Jeep is beyond reproach
Waiting area is clean comfortable, the service was complete. Good job by the service team
Great customer service from Damien. Was understanding and knowledgeable. Worked with his manager to get me a good deal
Milton, Leon and Mike made the whole process easy and were patience throughout everything. Very happy I decided to get my 1st car here.
It was wonderful experience working with Milton. Got the car i wanted and happy to work with his team.
Great service Milton very professional. Knowledgeable on every aspect of the car (jeep Cherokee lalitud) and the manager Michael it was a good experience purchasing the car . great job guys
Amazing. Tayquan was a great salesman. He was professional and knowledgeable. I will recommend others to this dealership.
Chrysler provides excellent customer service and competitive prices for their vehicles with little to no hassle.
The manager Paul was great! He and the rest of the team took care of everything I needed.
Quick intake, professional, only fixed what needed fishing rather than suggesting excessive unnecessary repairs, very convenient location in Queens. Will be leaving the place I go to regularly now and returning here going forward.
Pleasant and nice at time of service from the time I bring my car to the time I picked up decent time for oil change
They were very helpful throughout our buy out for our leased vehicle through their services.
This dealership provided me with adequate service as I was shopping for a new used car. I was grateful to have worked with Tequan Grant who helped guide me to the car I eventually chose in the 2017 Volkswagen Jetta 2017 GLI. I am appreciative of the service I received from Tequan and the entire team at Star Chrysler Dodge Jeep Ram and would highly recommend to all in the NYC area looking to satisfy their car purchasing needs.
The service was excellent will recommend to others looking forward to use your services again
Customer services was great and all questions were answered. Services was easy to receive the Jeep.
Overall experience was good, vehicles being sold over msrp wasn’t good , very lengthy process
Great experience and great customer service. All information was well explained and satified. Happy-go-lucky
Milton was fantastic,in every part of the process When I come back I want to use him again
The service there was excellent and they were spot on with their inventory. Also the hospitality it was excellent as well I would recommend this place to anyone looking for a new vehicle.
Very good very happy very very happy I’m very proud of you thanks for everything
Amazing customer service. Great Team work. I didn't make an appointment but was taken care off and I appreciate that.
My experience with Star Chrysler was excellent. My salesman Damien was very knowledgeable, patient and accommodating. The entire process was an easy transaction.
Staff was very polite, professional, and resolved my issue in a timely matter. They explained the repair so I was comfortable with it.
Great quality service the work they do is impeccable and the people are very courteous and friendly
Great care and great service. Especially when purchasing a new car. Please see Leon Rai for any of your vehicle purchasing needs.
Great service , my salesmen Milton was very helpful and made the whole experience of buying a new car very easy !
Best car experience! I love my Ram 1500. Customer service is excellent. Tequan is very helpful and honest. I highly recommend this dealership
I would like to thank Zack, Paul, and Keon for expediting the repair of my Jeep renegade.
I called and spoke with Cammy who educated me then met with Tequon at the dealership who help my goal become a reality. I really appreciated the customer service and expertise from Cammy following up with me, Tequon executing my goal in a timely fashion, and Mike for handling the numbers too. These days its hard to find good service, especially at dealerships, however I had a great experience and will recommend them to others.
Fast and efficient, everything done to my satisfactory, would definetly recommend to any of my friends and family !!
My Jeep was fixed here and I am very satisfied. No issues great service😊
They did a good job serving my minivan and i had took it some months ago..
excellent service. right on time.
the technicians I spoke to were informative and helpful
service was done efficiently and the communication was really good.
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