Customer Testimonials
Took care of a recall quickly. Thanks 👍
D'shon did a great job selling me on the vehicle 👏. He even helped me match prices from other dealer
First time using this dealership for my Jeep’s needs and from what I can tell they try their best to get you in and out as fast as possible. Customers that came for their cars while I was waiting for an oil change were given complimentary washes. I hope that in the future I get the excellent service I received that day and it was not just a one-time thing to get me to come back. They need to implement a system that doesn’t take all the technicians out of service at the same time for “lunch” and ... Read More Google - Jul 12, 2025
Friendly reception.
Very good customer service and communication as well. They took two months to give me my vehicle but they did a good job on my vehicle, I have no complaints.
Service was great, no problems.
stood behind their car
Star Chrysler Jeep Dodge did an amazing job serving my Jeep. Keon the service manager at Star Chrysler is an amazing person. He always makes sure the service is detailed and done in a timely manner. His curtesy and attention to detail are unmatched.
Wonderful experience
Thank you Leon, Albert and James for a smooth transaction on the purchase of our new 2022 Jeep Grand Cherokee X. Everything was perfect and we are very happy with our purchase at STAR Jeep! Thanks again for everything.
Great service and warm sales team. RB is very friendly and patient.
He was very professional with his time with me I was very please keep it up
They always do a great job over there, that's the reason why I keep coming back, even though the car was kept for a little bit much longer than I was expecting but at the end I am very excited with the results. Thanks Ms Jenny for all your help and your kindness.
Great service department!
5 stars for the team!
I went to get my Jeep service and Jenny that works at the front desk in the service department was very helpful.
I have no problems with STAR. They are courteous, businesslike, and professional.
The service was great. I was in and out. I even received a voucher for a free car wash.
Excellent service. Very happy with my JEEP purchase. Thank you D'shon.
Rishiv was great and very patient with me. Explained throughly. Thank you Star Jeep!!!
Rishiv and Milton were a big help. Took some time but got it done. Made the process simple and explained what was happened every step of the way. Thank you Star Jeep for the amazing treatment you provided me with!
Great experience! They work so well with their customers. Shout out to Milton for helping me with my first car!!
Very good experience every time I go there.
My experience with Star Chrysler Jeep was courteous. I dropped my Jeep Grand Cherokee for service on a Wednesday morning and received feed back from Mr. Jordan Clark, Service Advisor. Jordan was professional and patient as I called several times expressing frustration with wanting my car fixed , as I'm sure any customer would. Jordan kept me abreast of what the problem was and the solution. If you have to bring your car for service, be sure to take it to Star Chrysler and ask for Jordan. Shamiek Engram
Too expensive for labor. Fair communication with customer service however they refuse to communicate through email and prefer to speak on the phone so I suppose you should have a pen handy or open your note app and type everything yourself. Don’t call between 12pm - 1pm because that’s lunch time.
Albert and Andrew were pleasant and professional and made the process comfortable and easy. They were straightforward and fair and I got a great deal! The only reason it took so long was due to a hold up with my own insurance company. But I walked away with a gorgeous new Grand Cherokee! Overall, a great experience!
Great service From my ram truck but the price was crazy $160 for oil change that’s wild. And then they told me that there was certain things that the mechanic suggested and that was gonna bring it to $700 and change for an oil change no thanks I’m good
Leon and Milton made it such a fun and easy process, everything was detailed and it was a great experience.
Albert and Rishiv were great! First time buying a car out of fresh out of Medical School and were very helpful. Would highly reccommend if you want a smoothe and easy process!
Purchased my car here with them and their team is amazing! D’shon and James made it easy and answered all the questions I had. I recommend this dealership! 10/10!
Albert and the rest of the staff were all wonderful and helpful. They made the whole process very easy and very one was friendly and wonderful!
Everyone is so nice and kind to us. Thank you so much. I bought my dream car from Andrew. He is a very friendly and warm-hearted person. Thanks to him, I got the car of my dreams.
My go to service center and dealer for my Jeep. Jenny has been my salesperson and it is always a great experience.
The staff is very courteous and professional. They will not impose anything service wis instead, they will help you out and make sure you will only do what needs to be done on your vehicle. This was not my original dealership but I’ve been coming back to them for service because they are that good. 10/10 keep up the good work!
They changed my heater core. When I took my vehicle home the A/C was blowing cold on one side and warm on the other. They fixed the problem, but my electric side steps stopped working. I got them fixed at the place where I had them installed. Other than that, the service was good.
Also, I got my truck back two days later than I was supposed to. Something was wrong with the core that they ordered, but they didn’t call me to let me know I wouldn’t get back my truck when they said I would ... Read More Google - Jun 1, 2025
NO, DEALERSHIP IS PERFECT BECAUSE THEY SALE MACHINES AND ANYTHING CAN GO WRONG !!! I, HAVE TO SAY I’M VERY GRATEFUL FOR KEON IN REPAIRS, DESHON IN SALES AND ESPECIALLY MR. DAVE ! IF, YOUR GOING TO GET A VEHICLE IN THIS MARKET YOU WANT THE STAR FAMILY TO PROTECT YOU AND YOURS AFTER YOU DRIVE OF THE LOT… THANK YOU ALL FOR OVER A DECADE OF VEHICLES ……….
Great staff ,good service
Staff were very professional and kept me fully informed.
The issue I have the Jeep won’t go into Hybrid or Electric mode. I had the same problem in Jan 2025 when the Jeep was in for service.
I can not be the only one with this issue, but a correction needs to be found.
I've reported this 3times. I’ve been a complete supporter of this Hybrid Electric Jeep since I leased it. Don’t force me into becoming a real critic.
This is my 7th Jeep vehicle so you can say I’ve been a loyal supporter of ... Read More Google - May 26, 2025
Star Sales Manager Andrew was a pleasure to work with. The lease process was simple and transparent. I picked it up today as a surprise for my college graduate son and he is over the moon! The Grand Cherokee was delivered spotless on a rainy day! Thanks Star Jeep!
Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced me to pay more than $1800 which was taken from me without any reason and still not fixing anything. I do not want to see anybody get cheated by them. Thanks. Mohammad Sarkar.
Purchased a 2025 Jeep Wrangler this May with the assistance of Leon - 10/10 service and hospitality!
Great service, addressed my concerns and delivered my car when promised. Thumbs up.
I just had a great experience with Milton from SCJDR, he was very patient and professional. If you're looking for a car, I would advise you to check him out.
Two hours I was out the door. The work was completed quick neat the only problem was the 3 1/2% the use of the credit card.
I had a pleasant experience. From de person that booked my appontment to the clerks at the shop, they were very professional and helpful. Thanks for your excelent service.
first time going for service here, i was happy with the place, nice people and nice waiting area
I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend!
Excellent service! Answered all my questions, made the whole car buying experience pleasant!
Went Sunday to this dealer Star Chrysler Jeep Dodge Ram in Queens Village, was interested in buying a Jeep and Thanks to the extraordinary service that Milton Jerez carried the whole process so smoothly and bought my jeep the same day! So happy with my new Jeep and with how caring and kind was Milton through the whole process. Definitely highly recommend going to Milton Jerez when anyone is interested in buying a car!
My visor is Brandon I get him every time I come there. he always have me in and out with the quickness answer all my questions and goes a step further to make sure I receive the best service possible. Thanks Jivaro Mordaunt
Very nice staff and very helpfull. Wouldn’t let me leave without my dream car.
Milton Jerez was super straight forward- The car we found was exactly what I needed No games played here! ,James Pickett in the Finance Department was very knowledgeable , helpful, professional , quick , friendly ,the sales Manager .Leon was fair, honest and gave a great offer that was more than fair.. very friendly and professional staff , thank you , Dave ,General Sales manager
This is the third time I’ve gotten my vehicle from Star Chrysler Jeep Dodge Ram. Andrew (Sales Manager) and the finance guy were great. Andrew made the whole process simple and efficient, that’s why I keep coming back. By the way the service department is also to be commended, they always take care of my vehicle even when I needed something last minute. Everyone one is so friendly from the minute you walk in the door.
Great staff and amazing service!
the scammers are $19 000 car, they added $7 000 on top,
The salesman Milton and Leon helped us out. We had some issues getting approved for the car we wanted but they helped us out and were able to get us into a car nicer than we expected. Milton helped us by answering any questions we had and if we were unsure about something he made sure to walk us through the process. Leon the Sales Manager helped us buy a car from here a little over a decade ago and he helped us out with this deal. The car came with 5 year warranty too for a used car so thats ... Read More Google - Apr 23, 2025
My 2020 Gladiator had some corrosion and paint bubbling around the hinges on the hood and along the bottom of the hood. There were few other spots on tailgate as well. Thanks to Brandon from service department (Star Chrysler Jeep Dodge Ram) for taking a close look and helping to resolve the corrosion and paint issue. I am very happy and pleased with the end result.
It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same ... Read More DealerRater - Apr 19, 2025
This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them.
Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep.
RB was very helpful and informational, would highly recommend
Outstanding service highly recommend
RB was very informative and detail with all information. He also answered all questions we asked him.
they were very nice. They presented options and had more than adequate stock on hand.
)very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them.
I had great experience at this place people were very friendly and helpful we negotiated with D’shon and we were able to find a good deal definitely I recommend this place.
I had an excellent experience working with RB, Leon, Dshawn! They were extremely professional, knowledgeable, and made the car-buying process smooth and efficient. I highly recommend them to anyone looking for a new vehicle.
My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star!
Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family
Smooth car-buying experience at Star Chrysler Jeep Dodge—helpful staff, fair price, and easy process.
RB provided EXCELLENT service!! Came in on a time crunch and they managed to get me in and out as quick as possible. Would highly recommend making your next purchase here at Star Jeep!!
I recently leased my vehicle at Star Jeep in Queens. I couldn't be happier with the experience. Sales representative, Damien helped me through the entire process. He was knowledgeable, professional, efficient and so helpful. He listened to all my needs and helped me find the perfect car within my budget. The negotiation process was transparent and straightforward. Andrew and John from the finance department was also so efficient they also assisted in the process with providing me such amazing service and explained all the paperwork clearly. I highly recommend Star Jeep to anyone looking for a great car-buying experience. ... Read More Google - Mar 20, 2025
Dshon was great, he helped me find a car right for me, was on top of everything & made it happen quick and easy
I just had the most incredible experience at the dealership! I made an appointment yesterday, and guess what? I was in and out in just under three hours! I arrived at 11:00 am and was on my way before 2:00 pm. The test drive, servicing, and signing were all done seamlessly. A huge shoutout to Alex for making it all so smooth and enjoyable! I couldn't be happier with the entire process. Thank you all for your amazing help!
Purchased a Chrysler Pacifica Hybrid Limited and was pleasantly surprised by the professionalism of the sales team, D’shon handled the smooth transaction from start to finish with the help of Dave, the sales manager. Would definitely be my first choice next time I need another Chrysler Jeep Dodge or Ram vehicle.
Dshon provided great customer service from beginning to end, and even came into work on his day off so I can take the car for a test drive. Things couldn't have gone smoothly with the assistance of Andrew as well. Overall a great team effort and great experience. Highly recommend!
DShon was very professional and patient It was amazing experience and smooth transaction. He was awesome every step of the way. I would recommend Star Jeep to anyone that is looking for a good car
Amazing service provided by Rishiv! Made the process easy for me and was very patient with me. Would 100% recommend this dealership to anyone in the market for a vehicle!!!
I recently bought a 2022 BMW 228i from Star Chrysler Dodge Jeep Ram, and the experience was fantastic. The staff was incredibly helpful and knowledgeable, making the entire process seamless. The BMW 228i is a perfect blend of luxury, performance, and technology, and driving it has been a joy. I’m beyond happy with my purchase and highly recommend this dealership for their excellent service and wide selection. – AP
I bought my used RAV4 here and Mr. Milton is the salesperson. He is friedly, efficient and professional. I would recommend this dealer!
D'Shon was my sales consultant. I've been driving a Jeep Compass since 2013, and it's still running well, but I felt it wouldn't do any harm to look at the newer models. I was very picky while looking because I didn't need to buy a car, and I knew what I wanted. D'Shon took his time and showed me several different cars. He got me a price that I was comfortable with. He doesn't do a hard sale. He's not pushy and makes you feel relaxed. And believe me, I've had my ... Read More Google - Jan 28, 2025
I had the honor and privilege of meeting D'shon. He has worked hard in finding me a vehicle and has earned my trust. D'shon has been nothing less than incredible with his down to earth personality and I highly support and recommend anyone to seek him out in their car buying journeys.