Customer Testimonials
Did my recall and oil change there. Service was fast and well done. Will definitely be back.
Excellent service they did all the work that was promised in a timely fashion
I was very happy with my experience in the service department. They were extremely courteous and very organized. I did not have to wait long at all!!
I Hubert Williams, took my Dodge Journey Crossroads in for cooling fluid to be change and they found both head gasket were leaking oil on to the engine. Then the service writer came and got me and took me to to the car and showed me oil on the engine. After I gave them the ok to make the repairs and change the cooling fluid in the engine.
Prompt and professional customer service by Kevin at the front desk.
Jenny a very pleasant lady and staff are friendly, I’m very happy with work done.
Very professional organized and caring. Totally respectful of my time and concerns. I highly recommend them.
Always when the mechanics fix my Jeep i never have any problems after. Thank you
Exellent service they help me to fix my car all the employers are good persons
service was great will come back to have next services that are needed done there
It came back they fixed what the recall was on file for the car reccomend
Had an appmt with Service dept. Kevin C., at the front desk, and all the staff were very polite and professional. They had the part that was needed for my car, so i was out in a timely manner. I will certainly go back again.
Kevin was very helpful and forthcoming regarding service as well as reliable. Service was also completed quickly and efficient by angel. Thank you
Very true to their word about what needed to be done and the possible length of time needed
Great customer service I would recommend this company to anyone that wants to do business
Good service. Kind informative experienced helpful explains problems give details on jeep. Gives prices. Patient
You are the best, thank you very much for your attention. and the work was spectacular 🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼
Mr. Damien and the Showroom are indeed very professional and helpful. I had a 'minor follow up issue' the day after the sale and , Mr. Damien was very helpful with that as well.
Excellent,great service,Jennie was so nice,one week my van was back on track
Very courteous and professional and was concerned about my needs. Call back was prompt. Will visit again
I had excellent service, the team is a thousand! I recomend this service at this deale!
Great service, very fast and address all issues on initial appointment. Customer service and friendly
Everyone was extremely friendly and helpful. I felt that my needs were heard and I wasn’t pressured at all. Overall, great buying experience.
My experience was wonderful. They checked me in and call me over when they found the additional problem I had and took me to the my automobile and showed me the problem I had. I had and oil leak and needed head gasket replacement and sensor to be replaced. I ok the repair and also did a cooling system flush. They told me the cost of the repair and the time it would take. And now it runs like new. Thank you Dropati J Sumrah
The atmosphere at this dealership is warm and inviting. The staff are courteous and keep you informed when your vehicle is being serviced. Keep up the good work.
Brandon at the service counter was excellent and the mechanic i dealt with was excellent too
Kevin was ver helpful and very detailed on what was going on with my car. Give him a raise!
This time was faster, thanks God. Nice people at the service counter. Was happy this time.
Awesome customer service, and my vehicle was returned in a timely manner. Based on the ethics needed.
Great customer service and honesty when told how long and time it would take to complete the task.
The people at the front desk are amazing really helpful incredible job those guys do over there love them never going to any other dealership And the guy that handles the cars of where they're going is amazing
Brian was so amazing to me he took care of all the problems i had with the suv I would highly recommend family in friends to this dealership
Clean environment to wait for your car. Friendly professionali staff Wish the wait time was shorter
Damien is the best! Car buying making it easy because of how he handles it.
Star Chrysler jeep dodge ram 211 Jamaica queens village NY 11428 fullfil their promise to me again my vehicle was not running good I made on appointment to bring it in problem was solved in a few hours no stress it's my second visit and I'm happy I'll recommend any body to go check this dealership out you won't regret it these guys are the best
The team at Star Jeep Chrysler were very thorough in the evaluation of my Jeep. They repaired it quickly and were flexible in being available for pick up. Great service.
I just went in for an inspection which was done in a timely matter and the service person was very courteous
The entire process was seamless. I was greeted warmly at the dealership and the sales team was professional, and extremely helpful. Leon was very informative throughout my visit, explaining the different features of the 2023 Wrangler. I have in the past and will always continue to recommend Star Chrysler to family and friend's. Thank you Leon !!
Zack the manager was very easy to deal with I would definitely go back to him in the future.
(Translated by Google) Good (Original) Bien
𝓘 𝔀𝓸𝓾𝓵𝓭 𝓱𝓲𝓰𝓱𝓵𝔂 𝓻𝓮𝓬𝓸𝓶𝓶𝓮𝓷𝓭 𝓢𝓽𝓪𝓻 .. 𝓥𝓮𝓻𝔂 𝓻𝓮𝓵𝓲𝓪𝓫𝓵𝓮 𝓪𝓷𝓭 𝓱𝓸𝓷𝓮𝓼𝓽 𝓶𝓪𝓷𝓪𝓰𝓮𝓻 𝓪𝓷𝓭 𝓼𝓮𝓻𝓿𝓲𝓬𝓮 𝓪𝓭𝓿𝓲𝓼𝓸𝓻…. 𝓘'𝓿𝓮 𝓾𝓼𝓮𝓭 𝓽𝓱𝓮𝓲𝓻 𝓼𝓮𝓻𝓿𝓲𝓬𝓮 𝓶𝓪𝓷𝔂 𝓽𝓲𝓶𝓮𝓼 𝓪𝓵𝓻𝓮𝓪𝓭𝔂 𝓪𝓷𝓭 𝔀𝓪𝓼 𝓱𝓪𝓹𝓹𝔂 𝓦𝓲𝓽𝓱 𝓶𝔂 𝓮𝔁𝓹𝓮𝓻𝓲𝓮𝓷𝓬𝓮 …
Had a great experience would definetly go back left with the car I wanted and going price
Kevin was very knowledgeable and informative upon check in. I was kept updated of progress after diagnosis and work was completed efficiently and in a timely manner. I will definitely use this service department in the future, over other dealers I’ve been to.
Highly recommend for full service of your cars, also the advisor (Kevin) very respectful and helpful.
The service advisor and the employees there were extremely friendly. I will surely be letting my friends and family know where to get their jeeps services
So good
Very nice and professional
Pleasant
Excellent service experience Im very happy to tell anyone who reads this service was provided professional service and the work was impressive and completed quickly as promised.
This was the first time coming to this dealer for service. I’ve always went to south shore Chrysler dodge. I was able to get an appointment for diagnostic service online within a week ( South Shore was Six weeks), checkin was a breeze and the service tech was great. Unfortunately my problem was my rack an pinion which was fixed incorrectly at previous dealership and I have to go back to them for warranty repair. Going forward I will complete vehicle service at Star Dodge. I came late for pick up of vehicle, my mistake as I read hours of ...
If your in the market for a car dont waist your time going anywhere. Mike Cruz and Tequan Grant are the Guys to go see. Mike Cruz is the man!!!
The personal at the dealership was fine. I’m just disappointed that I bought the vehicle worst purchase that I ever made. after the car reached 40,000 miles it’s been downhill ever cents. I would not recommend anyone buy it, and I will not buy this product again. .
The service itself is normal, however the attention is wonderful.
I needed a oil change
Purchased my brand new Jeep Wrangler 4xe from Tequan and it took a little over 2 hours. amazing guys him and mike
everything is nice thanks
I just bought my ‘22 JEEP Wrangler and I am beyond excited!! Tequan was my sales rep and he went above and beyond helping me. He greeted me immediately and helped me until I found exactly what I wanted and the best deal possible. He was friendly, efficient, and very knowledgeable. I walked out the same day with my dream car!!!
Drop the 3.5 surcharge when checking out,just for using a credit card purchase.
I’m so glad I came here! I walked in the other day with my uncle looking for a car at a decent price and Tequan was such a big help working with my budget. He made the process smooth and he had such a welcoming personality. I really had a blast! Thank you so much, I will recommend to my family.
Great price, easy closing process and excellent customer service. The transaction was very smooth and with little hassle.
Great customer service and I will recommend anyone to visit. Amazing Amazing. Great. Great. Great.
Great experience!!! Excellent service !! Easy and fast process!!! Thank you Leon and Mike for your great service
Very friendly atmosphere, everyone was engaging and accommodating. They made the process very easy and stress free. I was pleased to see that they did not charged any hidden fees.
Great dealership should have come here sooner they take care of you and you feel like they really care they don’t brush you off unlike other Jeep dealerships friendly staff answer all my questions great service will be coming back to this dealership
A great experience. An amazing group of guys. Friendly and very easy to work with
Great place. Mike Cruz helped me out and worked out a price I was happy with for a Dodge Durango RT. To be honest if not for Mike I wouldn’t have signed the deal. Thanks again and love the truck.
Lean and Zack are the best. Always a pleasure working with them. I will continue to recommend them to anyone looking to lease or buy a new or used vehicle.
Excellent Very Fast reliable service. Great communication. Great job. My new service location. Thank you again.
Teqan wasn’t helpful. Didn’t know about much functions of the car. The buying process wasn’t pleasant. He also set up Jeep app under his email which I wasn’t able to access. When I called back, he said call customer service. When I called customer service, they told me that Teqan gave his email address and wrong spelling of my name. Very unpleasant process. However Leo, Main manager, was helpful.
They did my state inspection fast. Making an appointment is recommended. Would definitely come back again.
Was very please with the service and hardly recommend the service to any one else
Very good, fast, reliable,dependable. To the point. They tell you exactly what’s wrong with your vehicle.
Service was awesome! I was also pleased with how the service advisor was very informative!
Awesome , I must I wasn't going to come back after my last experience but it was way better this time around
I like the features it offers. The model is awesome and mostly trouble free
Great staff! Everyone was professional, honest and efficient. A great experience from start to finish. Thank you!
It's well organized, my advisor, Kevin did an excellent job of taking care of my situation and keeping me informed.
Every one was kind and professional. An overall great experience. They took the time to understand my needs, took ownership and assured me that they got it. Thanks team.
I was recommended to Mike Cruz and I must say my experience was way above my expectations. We had so much in common he had the exact truck I wanted and the price was way better then any quote I got.
Highly recommended car service I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. He was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs
The Chrysler Dodge Jeep Ram Team made the application and lease process extremely easy.
Professional, courteous, understanding, knowledgeable, and just an overall great experience the beautiful young woman I met, gave me many options as to what was wrong with my car and work with me to come to a conclusion, she even went as far as giving me answers to the problem that I was having with my vehicle, then my original mechanic cannot find.
Fast and reliable service, Technician Romel was a pleasure to work with. Would definitely go there again.
1st time there,friendly staff quick and helpful.will use them again when needed.thanks
Staff was great. From making the appointment to getting my vehicle taken care of. I will be returning hopefully for a new vehicle later on.
My car was taken care of fairly quick.
Good service, very professional staff member that assisted. I would recommend their establishment and will go back.
Yes the service was done correctly and in timely manner and most importantly wasn't to cost effective
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