Customer Testimonials
Brandon my service manager was great. Although it took 3 weeks for Mopar to provide the parts to fix my jeep the repairs for my they fixed my jeep death wobble first try.
Brandon and teddy are great in the service department I won't go to another Jeep dealer to service my Jeep .
efficient, knowledgeable and extremely fast. Knew what the issues were and were able to fix the problems properly.
Devon was the best salesman I’ve met at star Chrysler thank you very much for your help and getting me into my new vehicle
Thank you Devin for helping get a great deal. Was scared to go shopping as a women. But Devin was very intensive and a great person to work with. Made the process very easy. Came to look but I drove off Instead. Thank you so much Devin. Means a lot ! Traded my 2007 Wrangler. Super excited about this purchase
Experience was fine and quick just think that when a customer buys a car it should come with a full tank of gas
Everyone was absolutely wonderful. Great service and I would go again. Fantastic! Thank you so much
This is our second lease with Star Chrysler Jeep Dodge Ram and Milton has once again been a delight to deal with. He was patient and answered all questions. Overall pleasant experience.
I was able to get an appointment for my oil, change the same week, and they had me out within an hour. I am very satisfied.
Great service since I been with them for the past 15 years. I purchsed/leased 5 jeeps from this location.
I recently had the pleasure of securing my second lease with these guys, and once again, they have exceeded my expectations in every aspect. From the moment I walked into the dealership for my initial lease to the seamless transition into my second one, the level of service has been nothing short of exceptional. The process of acquiring my first lease was made enjoyable and stress-free thanks to Milton. Even after 3 years he hasn't forgotten me and did an exceptional job once again ( got me a great deal). Very patient guy, listened and answered all my questions. Also got ...
I was treated with respect and honesty Next Next Next Next Next Next Next Next
this service center always exceeds my expectations! easily the best service experience i've ever had multiple times and i've owned quite a few cars over the years. plenty of good places, but this one is definitely the best.
If you need servicing in the Queens or nearby area, this is the Jeep/Dodge/Chrysler dealer to go to.
Thank You Devin for helping me get out with a nice car for work! Been shopping for a while in a budget and he showed me the best car on the lot. Beautiful condition. They get EVERYONE DONE! Thank you again Devin. I’ll see you next year for an upgrade. (This is Devin in the Photo)
They were fast and the service desk lady was excellent (Jenny).thank you for your service
Smooth, no issues whatsoever. Great experience. I will be there again and again. I wish they had transportation to and from work/home.
Professional staff with timely service. Great experience, and knowledgeable team I would recommend to others.
Thank You for this great experience! Lots of dealers lost my business since I was a Cash Buyer.. Over here they treat you the same no matter which option you want to go with. Thank You Devin. Mr. Leon and Mr. Cliff. My pleasure buying from this dealership!
Ease of getting an appointment and the work was done quickly and the price- inexpensive !
Great team; great service. Andrew is awesome. Zach is brilliant. Strongly recommend. Everyone was fantastic.
Great, service and people 👏 will always go to their service department. Easy to get too
Devin was a wonderful sales specialist.. made everything quick and easy and found something in our budget that we fell Inlove with ! Upgraded my 2021 Lease to a 2023! Couldn’t ask for a better deal or rep!
Employees of Star Chrysler, Jeep, Dodge Ram are nice they take their job very seriously and they get the job done.
Devin helped me get into the Jeep i wanted! I bought my first Jeep from here! This is my second vehicle from Star! Thanks!
Every one was very helpful, friendly, and kind trying to help me get car. I would definitely recommend this dealership
Thanks to Devin! Upgraded my 2017 to a 2020! Loving the the new color. Happy about my new purchase. Devin was very informative and attentive! Would recommend!
Thank You Devin for helping getting this 2024! Coming out my 2005. Great experience
Thank You Devin for helping me get my 2023 Grand Cherokee L. Great customer service. Very informative! Thank you again Devin and Leon for the great deal!
Provided excellent service to my vehicle. Also the customer service was fantastic, greatly appreciated the quick turn around.
Very good and courteous service and the work was done quickly. I have no complaints
Today I brought a used Honda from this dealer and they made it really easy. This was transaction was straight to the point. Milton helped me and by far he was the best. I didn't feel pressured or hassled. I would recommend anyone that needs a car to come to this dealer.
Happy and pleased with the service I received. Once my lease is up I will be going with Dodge again.
Andrew was amazing guy! He was very helpful Thank u ☺️
As per usual Kevin C was very helpful and listened and resolved all my concerns with my 2022 Hybrid Jeep…..Always a great experience…..would definitely recommend.
Finally purchased the Cherokee I wanted and I couldn't ask for a better dealership to work with. Milton was wonderful in walking me through the steps and explaining all features. Thanks again!
Very knowledgeable, professional & responsive. Top notch customer service. Answered all of my questions and helped me find exactly what I was looking for.
I know there’s two Jennie’s there, but the one at the front desk, helped me very well. And the service was quick and well done.
Convenient location. I can wait at the dealership while my vehicle is being serviced. The staff is friendly. My only complaint is the waiting area seating is a little too low to the ground for me. I'm disabled and it's a struggle to get up from the low seats.
We had a wonderful experience. Best prices and customer service. Highly recommend working with Zack.
Honestly,courtesy,professionalism ,respect,breake down every subject the easiest way possible .And had nice representation
Great dealership thank you for helper me out with the jeep wrangler Sahara thank you
Andrew was very courteous and informative concerning the car and buying process.Service was very fast and professional. I definitely would recommend this dealership to family and friends, and even would make a second purchase in the near future. I had a concern related to the car,but sure Andrew will help me with this issue. Good buying experience overall
The service consultant was detailed and knowledgeable than the previous one I've encountered. Intend on patronizing more often. VERY SATISFIED.
I went into Star for a recall on my Jeep Grand Cherokee. They took great care of me. I was in and out within an hour. Thank you for your great customer service!
overall good experience. Manager was experiened eager to answer money saving questions.Very helpful and pleasant and respectful to customers.!!!
Absolutely very happy with all staff at the service dealership, specially Brandon, who is very professional and helpful , professional performance, approach to customer etc. Will definitely recommend this dealership to others.
Very Friendly staff. They took me in with no appointment to check a recall and they were thorough and quick. Plan to be back for service soon. Teddy was very helpful as were the service advisors
It was a good experience with them. I will be coming back for future car check ups
Kevin is Great Help, always informative and very knowledgeable of the product, he has helped me to understand my jeep and functions. I appreciate it.
I am very happy with the service. My car was done in less time than quoted. Everyone was nice and everything was clean.
Now I’ve dreaded each experience at this dealership service center until I’ve meet Kevin . Truly a diamond in rough helpful , communicative . This is a tough time dealing with car problems on a brand new vehicle.
From the moment I contacted Star Chrysler Jeep Dodge Ram about trading my 2015 Jeep Renegade in for a 2023 Jeep Renegade I was happy. Cammy called me in for an appointment the same day and met with Devin, my mother came along for the ride. Devin was very pleasant, patient, courteous, humorous and knowledgeable about the Jeep and all updates. I was able to receive a great deal and Leon was great(very knowledgeable as well) with walking me through the finance process too. I 've been going to Star Chrysler Jeep Dodge Ram since 2003 when I bought the Jeep Liberty. ...
Professional and reliable My car was attended to quickly and accommodation was good. Overall good experience
Good Customer service
It was a was a good a awesome experiences was Very satisfying good job n
Great service. Very helpful and accommodating. Thank you for such good care. Will schedule anything needed happily going forward
Wondeful service i always feel safe with jamaica crysteler and jeep
I can not say anything bad about Milton and the crew at Star Chrysler. Milton walked through the vehicle and helped me purchase the ram with the features I wanted. Thanks for everything, will recommend to all my friends.
Extremely helpful and friendly.
I’m very please with the job that they do on my truck. Excellent and thrust worthy. Highly recommended.
good service very attentive staff Kevin Chanona excellent professional very satisfied with all the service
Devin was amazing! He was very helpful and an expert in what he does! He definitely went the extra mile in helping us get the insurance so that we can roll out the car the same day! I highly recommend Devin for your next vehicle! Thank you Star!
I love working with Starr. Zack is always fast to help and gets you a fair deal and is honest. I’ve sent numerous people to Start. My dad sister brother in law and son all have cars from Start.
Very respectful and compassionate staff. Check out this place for service needs they tell you exactly what you need.
Fast service. Friendly staff. It was very smooth and they took time out to explain the whole process.
Great service and followed up with everything being great. Had lots of patience with me and awesome people skills
Service was excellent. One of the best and easy experiences I’ve had! Staff is amazing and attentive. Brandon is caring, helpful, and always has your best interest!
Working with salesperson Milton Jerez all worries and stress levels diminished...He was very calming.... reassuring...explained everything...informative....and great communication skills....
I honestly not a big fan of the sales team here ( in 2020 ). I decided to do a give the service center a job. Kevin was amazing and accommodating. Zero attitude and amazing service. My car battery was burned out and they replaced with. He also let me know about my free oil changes and tire rotations.
That was very good experience particularly time line management delivered by you guys and we will continue with our business
I am very happy with the work that has been done on my Jeep. I appreciate the help from Kevin and staff for making sure my Jeep is tight.
Thumbs up for the staff and service crew at the queens village location, special thumbs up for miss Jenny always going above and beyond to help out! Respect!!!!
Staff was pleasant and efficient. I was greeted immediately upon arrival. I was notified that I had a recall, they took care of it no problem. Overall a wonderful experience!!
Thank You Devin ! Couldnt ask for a better sales rep. Took me around to make sure i saw what i liked. Made a great decision. Couldnt be more happy. Shout out Devin
Courteous and engaging Understanding and easy to communicate with staff Honest about what needed for my car, I went to a dealership closer to my house but was not satisfied Helpful Trustworthy Clean Space
Arrived early for my appointment. They took good care of me got me out in record time. Thank you so much to everyone from check in to check out.
Professional staff that is very helpful and that clearly explains the service needed to keep my gladiator in top shape and running as it should
I got my first lease a 2023 Jeep Compass. Milton the salesman was fantastic. I didn’t feel any pressure about my decision . Mr. Small was helpful with making sure I got what I wanted . Thanks guys will be back.
Went here to lease for my very first time . Milton was the best very helpful and knowledgeable . I didn’t feel any pressure. I decided on the 2023 Jeep Compass so cute 🥰. Mr. Small was also great and funny . Happy I came here . Sidebar writing this under my son name And account. Lol 😆
They were very good and helpful. And my car was back to me in 2 hours from when I dropped it off.
The service provider was great. The service was quick and no surprises were done during my visit.
I want to shout out Brandon in Queens Village Jeep Dealership Service who gave me an outstanding Service and was informative, patient and knowledgeable!! This here is Customer Service to Core!!! I’ll go again to see this awesome 🤩 Guy!!!!
Definitely the best service department I’ve dealt with. Everyone there is super nice and they actually get back to you. 100% recommend going here if you need any service done.
Thank You Devin!
As ALWAYS Kevin Chanona is a pleasure to work with….not only did he make sure I got my car back the same day but he also followed up twice to make sure I was satisfied!! EXCELLENT customer service and employee!!
Very friendly and helpful experience.I will recommend it.service my car in Short time.
Good customer service. My questions are always answered and always notified if my car needs services.
Very professional. Low pressure. Very organized. A pleasure to deal with. No nonsense or hidden fees. I recommend them highly. This is the second vehicle we have bought from them
Brandon, my advisor is always going over and above to help me with my problems whenever I come in the shop with my vehicle
Great 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽🤣🤣🤣🤣🤣 I’m very very very happy thank you so much, great customer service . Everything was nice
Kevin and his crew took care of my car when no other dealer could.
Professionalism accuracy friendly courtesy patient diligent time knowlegeable accessable friendly professionalism excellency nice clean friendly
The customer service at Star Chrysler Jeep Dodge Ram is excellent and professional. Everything is done in a straightforward, friendly, professional and transparent manner. Any and all questions in regard to your purchase are answered in a clear, straightforward and complete manner. Tequan at Star Chrysler Jeep Dodge Ram cares about his customers. I highly recommended this dealership and salesman Tequan to anyone.
This place is a breath of fresh air compared to other Dodge dealerships I been to as I had nightmarish experiences with others. Brandon was very professional and kept it real. I would give this place a 5 star review but because I've patiently waited over a month for my car to return back to me I deducted one star. But I do understand that some of these parts do take a while to be shipped in. So therefore I was patient. Other than that their Customer Service was on point! 👌🏿
Bought my first new Jeep Grand Cherokee, 2nd New Jeep Grand Cherokee, now on my 3rd New Jeep Grand Cherokee, 2 weeks old, so I would gladly Recommend Star Chrysler to anyone who needs to own a new vehicle 🩵💙💚💛💜❤️🩷 Them.
Teddy kept me in the loop about my car and was able to take my car in short notice.